For Individuals

Supporting someone through grief shouldn’t feel overwhelming. Our public courses give you the knowledge, skills, boundaries and confidence to recognise, understand, and respond with empathy to adults experiencing grief and loss, ensuring those affected feel heard, respected, and supported. Accreditation as a Grief First Aider is awarded upon completing the training and short assessment.

Key learnings

Understand that grief is a universal experience that affects people in different ways.

Explore what grief is and learn how its emotional, physical, and behavioural impacts can vary widely between individuals.

Develop awareness of the broad spectrum of grief experiences, helping them better support colleagues facing diverse types of change and loss.

Learn what is appropriate within their role, including when and how to refer someone for additional or professional support.

Explore different grief frameworks and understand how culture, subcultures, Indigenous identity, and other forms of diversity influence how grief is expressed and navigated.

Practise practical skills for responding to others with care and confidence and learn strategies for selfcare as they support colleagues – culminating in an assessment to become an accredited Grief First Aider.

For Workplaces

Grief affects performance, culture and psychological safety, yet most employees feel unsure how to respond. Our workplace programs give teams practical, non-clinical skills to support colleagues with clarity and confidence. With simple language, clear boundaries and actionable referral pathways, organisations build consistent, compassionate responses that strengthen trust, retention and overall workplace wellbeing.

Key learnings

Understand that grief is a universal experience that affects people in different ways.

Explore what grief is and learn how its emotional, physical, and behavioural impacts can vary widely between individuals.

Develop awareness of the broad spectrum of grief experiences, helping them better support colleagues facing diverse types of change and loss.

Learn what is appropriate within their role, including when and how to refer someone for additional or professional support.

Explore different grief frameworks and understand how culture, subcultures, Indigenous identity, and other forms of diversity influence how grief is expressed and navigated.

Practise practical skills for responding to others with care and confidence and learn strategies for selfcare as they support colleagues – culminating in an assessment to become an accredited Grief First Aider.

For Instructors

Grow your professional impact by delivering a trusted, evidence‑informed program workplaces are actively seeking. As a Licensed Instructor, you gain a complete curriculum, quality assurance, resources and ongoing support, enabling you to offer a differentiated, high‑value service. Build credibility, expand your practice and help organisations lift capability where it’s urgently needed.

Comprehensive printed guide with every course

The Grief First Aid Book is a compassionate, practical 212-page guide designed to support you throughout the course and long after it ends. Filled with clear frameworks, real examples, and gentle step-by-step tools, it’s a valuable reference you can return to whenever you need guidance, confidence, or comfort in supporting yourself and others through grief.

The G R I E F model

The GRIEF model provides a simple five-step framework guides compassionate, practical, non-clinical responses to grief in everyday workplace interactions:

Give space and presence

Respect that grief is unique

Invite conversation (without forcing it)

Empathise

Facilitate further support

Are you looking for something bespoke?

If your organisation needs tailored support, we can shape a training experience that reflects your context, workforce and operational realities. Bespoke sessions draw on the same evidence‑informed framework but adapt examples, scenarios and emphasis to your teams’ needs. Talk to us about designing a practical, culturally aware program that strengthens confidence and psychological safety across your workplace.

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