Terms of Use – GFA Website

Last updated: 25 February 2026

These Terms of Use govern your access to and use of the Grief First Aid™ (GFA) website, learning platforms, resources and online services. By using this website, you acknowledge that you have read, understood and agree to be bound by these Terms of Use.

These Terms are governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

We may update these Terms from time to time. Continued use of this website signifies acceptance of the amended Terms. If you have questions or concerns, please contact us (details below).

1. General Use of the Website

This website is owned and managed by Grief First Aid™ Australia. By accessing or using it, you agree to:

  • Use the site only for lawful purposes.

  • Not engage in behaviour that restricts or inhibits others’ use of the site.

  • Not transmit or post material that is unlawful, defamatory, obscene, offensive, harassing, or otherwise inappropriate.

  • Not engage in activity that disrupts or harms website performance, security or integrity.

You agree not to use this website to transmit harmful, disruptive or malicious code including viruses, malware, automated scripts or any other technology that may compromise the site.

2. Not Professional or Clinical Advice

The information on this website is provided for educational, workplace training and general informational purposes only. It is not clinical, psychological, medical, legal or professional advice of any kind.

You are responsible for using your own judgment and seeking appropriate professional advice where required. Grief First Aid™ does not provide counselling, diagnostic or therapeutic services.

3. Linked Websites and Third-Party Content

The GFA website may contain links to external websites, platforms or resources. These are provided for convenience only.

  • GFA has no control over external website content, accuracy or availability.

  • Links do not constitute endorsement, recommendation or approval.

  • GFA makes no representations that linked content does not infringe third-party intellectual property rights.

  • You access linked sites at your own risk.

4. Security

We take reasonable steps to maintain the security of this website; however:

  • No website can be guaranteed free from harmful code.

  • You are responsible for using up-to-date antivirus and security software.

  • Some services accessed through this website may be hosted on third-party systems (e.g., webinar platforms, learning management systems). Those providers are responsible for security within their environments.

If we identify any external link or system that compromises the security or integrity of this website, we may disable or remove access to it.

For more information on how we protect personal information, please read our Privacy Policy.

5. Intellectual Property

Unless otherwise stated:

  • All content on this website—including text, graphics, videos, illustrations, branding, resources, downloadable materials, and training frameworks—is the property of Grief First Aid™, its licensors, or has been obtained with relevant permissions.

  • You may not reproduce, republish, copy, distribute, modify or adapt content without written permission, except where permitted under Australian copyright law.

You may view and download materials for personal, non-commercial and workplace educational use only, provided you do not alter GFA branding, frameworks or copyright notices.

Use of any GFA intellectual property for commercial purposes, public distribution, or training others without permission is strictly prohibited.

6. Disclaimers and Limitation of Liability

To the maximum extent permitted by law:

  • GFA does not warrant that this website will always be available, uninterrupted, error-free or free from harmful code.

  • GFA is not responsible for loss or damage (including indirect, incidental or consequential loss) arising from the use of this website, reliance on information, or technical issues beyond our control.

  • Your use of this site does not alter or reduce obligations owed to you under Australian law or workplace regulations.

7. User Contributions and Submitted Content

Where the website allows users to submit comments, questions or other content:

  • You grant GFA a non-exclusive licence to store, display or use content reasonably required for website and service functionality.

  • You must not submit content that is offensive, defamatory, unlawful or infringes the rights of others.

  • GFA may remove user-submitted content at its discretion.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, use and disclose personal information.

View the full policy here:
 GFA Privacy Policy

9. Termination of Access

GFA may suspend or terminate your access to this website at any time—for example, for breach of these Terms, security risks, misuse of resources or unlawful behaviour—without prior notice.

10. Contact Us

For questions, concerns, or feedback regarding these Terms of Use, please contact:

Grief First Aid™ – Privacy & Website Enquiries
Email: admin@grieffirstaid.au
Website: https://grieffirstaid.au